Career in BPO companies and impact of global slowdown

BPO (Business Process Outsourcing) has been a rapidly growing industries in India, no doubt in that. The job market hit due to the global slowdown and there is impact on India BPO companies.

The people those are associated with BPO companies knows how the global slowdown has brought sea change in their tasks. BPO companies in India were leading in providing the Information Technology Enabled Services (ITES).

The BPO companies in India have been providing services like -customer support services, telemarketing services, technical support services, employee IT help-desk services, insurance services, data entry services, data conversion services, scanning OCR with editing & indexing services, online research and form processing services.

The outsourcing issue with US and global financial crisis are the major hurdles for the growth to BPO companies in India and across the globe. It is tough time for the employees associated with BPO companies, as they have been coming across daily over reports of lay-off and cost cut measures in media.

On going projects in BPO companies will continue. It can be said that there is no impact on the short term projects or ongoing projects even though companies do adopt cost cut measures. The time will change and BPO companies would become one of leading service providers and see the boom again in India.

Some of the leading BPO companies in India are - NS Group, Convergys, Zenta, Wipro Spectramind, EXL, ICICI Onesource, Daksh e-Service, Tracmail, HCL Technologies, MphasiS, GTL Ltd, Sutherland Technologies, and 24/7 Customer.